Frequently asked questions
QoderWork, clearly explained
Need a case-specific answer? Email support@qoderwork.lol.
Is QoderWork official?
No. It is an independent third-party storefront and is not affiliated with, endorsed by or authorised by Qoder.
Is this a recurring subscription?
No automatic QoderWork renewal is collected. The checkout is a one-time payment for the selected one-month product.
What email is needed?
Use the email on the Qoder account that should receive the plan. The same address is used for order access and updates.
How do I track delivery?
Use the QW order number and that email on the order lookup page. Delivery status is private.
Which payment methods appear?
Stripe determines the eligible methods from the currency, buyer location, device and account settings. QoderWork does not add a separate provider picker.
Will you ask for my password?
Never. Do not send a password, one-time code, recovery code or complete card number.
Can a delivered order be refunded?
A delivered digital product is not refundable merely because you changed your mind. Undelivered orders follow the refund policy.